/* Клиентская страница поддержки */
.support-page{max-width:1180px;margin:0 auto}
.support-layout{
  display:grid;grid-template-columns:minmax(240px,320px) minmax(0,1fr);gap:14px;align-items:stretch;
}
.support-list-panel,.support-thread-panel{min-height:520px;display:flex;flex-direction:column}
.support-list{display:grid;gap:8px;max-height:70vh;overflow:auto;padding-right:2px}
.support-list-item{
  display:grid;gap:4px;text-align:left;width:100%;
  border:1px solid var(--line);background:var(--panel-2);color:inherit;
  border-radius:14px;padding:12px 12px;cursor:pointer;
}
.support-list-item:hover{border-color:color-mix(in srgb, var(--accent) 35%, var(--line))}
.support-list-item.is-active{
  border-color:var(--accent);background:var(--accent-soft);
}
.support-list-top{display:flex;justify-content:space-between;gap:8px;align-items:center}
.support-list-subject{font-weight:600;font-size:14px}
.support-list-meta{font-size:12px;color:var(--muted)}
.support-status{
  display:inline-flex;align-items:center;padding:4px 9px;border-radius:999px;
  font-size:11px;font-weight:700;background:var(--panel-2);color:var(--muted);
}
.support-status--new{background:color-mix(in srgb, var(--accent) 14%, transparent);color:var(--accent)}
.support-status--in_progress{background:color-mix(in srgb, var(--warn) 16%, transparent);color:var(--warn)}
.support-status--answered{background:color-mix(in srgb, var(--ok) 16%, transparent);color:var(--ok)}
.support-status--closed{opacity:.8}
.support-empty{color:var(--muted);padding:24px 8px}
.support-thread-head{
  display:flex;justify-content:space-between;gap:12px;align-items:flex-start;
  padding-bottom:12px;border-bottom:1px solid var(--line);margin-bottom:12px;
}
.support-thread-actions{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.support-messages{
  display:grid;gap:10px;flex:1;max-height:48vh;overflow:auto;padding:4px 2px 12px;
}
.support-msg{
  border:1px solid var(--line);border-radius:14px;padding:12px 14px;background:var(--panel-2);
}
.support-msg--admin{border-color:color-mix(in srgb, var(--accent) 30%, var(--line))}
.support-msg--system{opacity:.85;font-size:13px}
.support-msg header{display:flex;justify-content:space-between;gap:10px;margin-bottom:6px;font-size:12px;color:var(--muted)}
.support-msg p{margin:0;white-space:pre-wrap;line-height:1.45}
.support-reply{border-top:1px solid var(--line);padding-top:12px;display:grid;gap:10px}
.support-badge{
  display:inline-flex;align-items:center;justify-content:center;
  min-width:18px;height:18px;padding:0 5px;margin-left:4px;
  border-radius:999px;background:var(--accent);color:#fff;font-size:11px;font-weight:700;
}
.support-dialog{width:min(520px,94vw);border:1px solid var(--line);border-radius:20px;padding:0;background:var(--panel);color:var(--text)}
.support-dialog::backdrop{background:rgba(10,12,18,.5)}
.support-dialog .dialog-head{display:flex;justify-content:space-between;gap:12px;padding:16px 18px;border-bottom:1px solid var(--line)}
.support-dialog .dialog-body{padding:16px 18px 20px}
.form-grid{display:grid;gap:12px}
.form-grid label{display:grid;gap:6px;font-size:13px;font-weight:600}
.form-grid input,.form-grid select,.form-grid textarea{
  width:100%;border:1px solid var(--line);background:var(--panel-2);color:inherit;
  border-radius:12px;padding:10px 12px;font:inherit;
}
.form-actions{display:flex;flex-wrap:wrap;gap:8px;justify-content:flex-end}
.support-hours-note{
  margin:0;padding:12px 14px;border-radius:12px;line-height:1.45;font-size:13px;white-space:pre-wrap;
  border:1px solid color-mix(in srgb, var(--warn,#d97706) 35%, var(--line));
  background:color-mix(in srgb, var(--warn,#d97706) 12%, var(--panel));
  color:var(--text);
}
@media (max-width:860px){
  .support-layout{grid-template-columns:1fr}
  .support-list{max-height:240px}
}